How does the free trial work?
Your free trial allows you to experiment with our service for 14 days at no charge. Build any type of link (Simple, Advanced, Choice Pages, A/B Split), drive as many clicks as you can, and learn from our reports. Easily cancel, with no obligations, any time during the trial. All of the clicks that come in during your free trial period will never count toward your invoice at the end of the month. If your trial ends in the middle of the month, you will receive a prorated invoice for a fraction of the month's total billed service.
When is my bill due?
On the first of each month, we'll email you an invoice for the previous month of service and then auto-bill the payment method we have on record. Of course you won't be billed for any traffic during your free trial and never for bot or junk clicks. If your free trial was active for a portion of a month's service, you will receive a prorated invoice for your total traffic that month.
How does my traffic affect my bill at the end of each month?
The first 5000 clicks each month are included in the base cost of your subscription. Beyond that, we'll invoice you for each subsequent 'bucket' of 1000 clicks. We even apply an escalating volume discount when your traffic exceeds 10,000 clicks in a month.
How do I know what to expect from my monthly invoice?
It’s easy to check your real-time click volume from the homepage of our dashboard and you can view an upcoming invoice at any time from the billing section of your account. You can also stay informed about link health and monitor the growth of your traffic with our mid-month performance reports!
Is it safe to use Genius Link with the Amazon Associates program?
Yes! Genius Link is safe to use with the Amazon Associates program, and has been trusted by thousands of Amazon associates for years. Be sure to follow the program guidelines and never use your links to deceive your visitors. Learn more on our Knowledge Base or Blog.
What forms of payment do you accept?
We accept most major Credit and Debit cards, and we process all of our transactions through Stripe.
Will I ever be charged for artificial clicks?
No! We strongly believe in only charging our clients for legitimate clicks. We've built and refined our own bot filters multiple times to ensure that they're as accurate as possible. You can easily see how many of your clicks are being filtered out as 'junk traffic' by toggling the view on your click reports.
If for some reason you feel that the totals on your monthly report are not accurate, please feel free to reach out to us.
Does Genius Link work with other affiliate programs?
Yes! While we automagically localize links for iTunes, Amazon, and the Microsoft Store, you can easily use the Genius Link service with any other affiliate program by including the full URL (including affiliate parameters) as a link destination.
What happens if I close my account?
If you choose to close your account, the following will happen:
- Your links may no longer work.
- Any custom destination rules will be removed.
- Any affiliated links will no longer be affiliated with your IDs.
Note: If you have an outstanding balance, it will need to be paid before we can close your account. Your account will remain open and continue to be invoiced until the balance is paid.